Privacy Notice

This privacy notice discloses the privacy practices for this website which is owned and operated by ProTrainings LLC. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Your personal information is used solely by ProTrainings. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fulfill an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Third Party Data Retention

ProTrainings may retain personal information about you provided to us by our integration partners. How long we retain your personal information depends on the type of data and the purpose for which we process the data. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-406-7487 or via email at


Sometimes users of this website must first complete a registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.


We request information from you on our order form. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. If you decide not to accept cookies, you may encounter a number of difficulties using this website.

Third party vendors like Facebook and Google may be displaying our ads to you on other sites across the internet because you have visited this website. These third party vendors, including Google, use cookies to serve ads based on your prior visits to this website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

This website uses the Google Universal Analytics User ID stitching feature to process pseudonymous data across sessions and devices. We will not upload any data that allows Google to personally identify an individual or device. You may opt out of Google Analytics tracking by visiting the Google Analytics opt-out page.

Additionally, some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.


We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

In order to better serve you, sometimes we partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We will not sell, rent, or trade your personal information to any third parties. In other words, we will not give it to anyone else!

Unsubscribing / Changing or Removing personal data

If you have subscribed to one of our newsletters, email campaigns or weekly e-mail refresher videos you may unsubscribe at anytime by clicking on the unsubscribe link at the bottom of the e-mail.

Account holders personal information can be changed by logging into your account dashboard and clicking the "My Account" link or by contacting us on 888-406-7487. Please contact us by phone if you have any concerns about how your personal data is being used.


This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age level, occupation). Contact information will be used to notify the winners, award prizes and in response to survey results. Survey information will be used for purposes of monitoring or improving the use and satisfaction this site and over all services.


We have have adopted a Data Protection Addendum ("Policy"). This Policy applies to the processing of Personal Data that ProTrainings obtains from Customers located in the European Union and the United Kingdom.

We comply with the EU-U.S. Data Privacy Framework Principles as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries.

We have certified that we adhere to the EU-U.S. Data Privacy Framework Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this privacy policy and the EU-U.S. Data Privacy Framework Principles as it related to customers located in the European Union and the United Kingdom, the EU-U.S. Data Privacy Framework Principles shall govern. To see our Data Protection Addendum please visit: To learn more about the EU-U.S. Data Privacy Framework Principles please visit

Medical & Instructional Source Authority

Our training programs adhere to the most up-to-date medical and educational guidelines published by nationally recognized authorities and utilizes the following source authorities:

  • 2020 ECC/ILCOR and American Heart Association Guidelines
  • 2015 International Consensus on Cardiopulmonary Resuscitation and Emergency Cardiovascular Care Science with Treatment Recommendations, International Liaison Committee on Resuscitation, Resuscitation, Nov./Dec. 2015, Vol. 67, Nos. 2-3.
  • JAMA
  • National Highway Traffic Safety Administration, U.S. Department of Transportation. (EMS Curriculum)

Development of Medical Knowledge:

The process of medical knowledge is gained through research and the practice of medicine by licensed physicians, surgeons, paramedics, nurses and other healthcare professionals. Knowledge gained through medical practice and research is evaluated and debated in formal and informal education settings, peer-reviewed medical journals, consensus conferences, seminars, and through other similar processes. Knowledge is investigated both privately and publicly, with regard to effectiveness, safety, ethical character and cost-effectiveness. Knowledge and medical practices that survive the rigors of debate and consensus-building and are met with widespread agreement among experts eventually become generally accepted within the medical community. Those concepts achieving general medical acceptance are typically published in texts and journals to be relied upon by practicing healthcare professionals. Academic universities, vocational schools, and other teaming organizations like ProTrainings develop program content based upon published medical literature and tailor training materials to meet the needs of the target audience.

Instructional Program Acceptance

ILCOR and the ECC publish national consensus guidelines for CPR and First Aid that reputable educators like such as ourselves follow. However, no single organization regulates or authorizes CPR and First Aid training programs. Naming any single organization in statute or regulation often has the unintended consequence of discouraging enterprising approaches to first aid and CPR training, reducing the number of qualified first aid and CPR training programs available to serve the public. This practice also places government in the position of sanctioning particular programs thus discouraging or eliminating competition. Governments acting in this capacity are put at risk without any supporting public policy rationale.

Our Distinctives

We are dedicated to providing instructional programs which are participant-centered rather than teacher-centered. Using an instructional approach which differs from routine academic education and our overall strategy for skill development is simplification: regular review, repetition in a relaxed positive environment, self-discovery, cooperative learning, and joint assessment of knowledge and skills are emphasized. Successful completion of our training is based upon reasonable performance of emergency care skills rather than perfection. Flexibility is founded upon the fact that real life emergencies are unexpected and dynamic. Requiring rigidity and 100 percent accuracy in skill performance may contribute unnecessary barriers to taking action. We believe the instructional model provides participants with the tools necessary to act without fear of imperfection. NOTE: Our CPR online re-certification in CPR for Healthcare Providers does not require hands on performance to prove proficiency for continued education and recertification.

We believe initial first aid training must include manikin practice and skill evaluation. We train facilitators that allow participants to perform manikin practice and have their skills evaluated. Trained facilitators are entered into the registry and issued a revocable certificate authorizing these individuals to conduct skill evaluations for our programs. We are committed to delivering exemplary first aid and CPR training. In furtherance of this goal, the company promotes a standardized instructional system designed in concert with professionals. The program development process draws upon the talent and experience of recognized experts In the field, outside consultants, and diligent medical research to ensure that program content and medical treatment guidelines used in our training programs are safe and meet or exceed current standards and guidelines.


This Privacy Policy and additional information contained herein may be amended from time to time. When we amend this Privacy Policy, we will update this page to state the date that the policy was last modified. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal to agree by phone or e-mail at

Last Modified: Aug 11, 2023